Privacy Policy

Last updated: May 28, 2025

1. Introduction

UK Broadband Deals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ukbroadbanddeals.co.uk and use our broadband comparison services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email address, phone number)
  • Postal code and address for service availability checks
  • Broadband usage preferences and requirements
  • Communication preferences

Automatically Collected Information

We automatically collect certain information, including:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referral source and search terms

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our broadband comparison service
  • Show relevant broadband deals available in your area
  • Respond to your inquiries and provide customer support
  • Send service updates and marketing communications (with consent)
  • Analyze website usage and improve user experience
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

  • Broadband providers when you request information about their services
  • Service providers who assist in operating our website
  • Analytics providers to help us understand website usage
  • Legal authorities when required by law

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Object to processing of your information
  • Data portability
  • Withdraw consent at any time